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Elements and Performance Criteria

  1. Monitor attendance records
  2. Hours worked, as recorded for each employee, are accessed, checked and documented on a prescribed time basis
  3. Employee record cards or other daily time records showing hours absent are followed up to ensure authorised absences are accurately recorded
  4. Employee daily time records showing additional hours worked are followed up to determine whether additional payments are authorised
  5. Unauthorised absences are notified to appropriate personnel in a timely way to ensure follow-up action is initiated
  6. Employee attendance sheets are received, checked and processed to ensure accurate employee records are maintained
  7. Process attendance records
  8. Unexplained absences are identified, confirmed and appropriate personnel are notified for follow-up action
  9. Timesheets, or equivalent, are checked and forwarded to payroll department for costing purposes
  10. Employee record cards or other identification system requirements are checked and redistributed in a timely way

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying conditions of employment and industrial agreements and awards

applying relevant legislation and workplace procedures

checking, monitoring and processing attendance records as per workplace procedures

communicating and working effectively with others when monitoring and processing attendance records

completing documentation related to work activities

conducting simple calculations when monitoring and processing attendance records

modifying activities depending on operational contingencies and environments

operating electronic communication equipment to required protocol

reading and interpreting instructions, procedures and information relevant to work activities

reporting identified problems promptly, in accordance with regulatory requirements and workplace procedures

selecting and using relevant computer, communications and office equipment required to monitor and process attendance records

working systematically with required attention to detail.


Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

documentation and reporting requirements for monitoring and processing attendance records including computer-based personnel recording systems

elements of human resources systems relevant to monitoring and processing attendance records including: workplace timekeeping practices, conditions of employment, labour/costing practices, industrial agreements and awards, auditing requirements, payroll practices and procedures, personnel records requirements, and computer-based personnel recording systems

focus of operation of work systems, equipment, management and site operating systems for monitoring and processing attendance records

problems that may occur when monitoring and processing attendance records and appropriate action that can be taken to resolve these problems

regulations and codes of practice relevant to monitoring and processing attendance records

workplace procedures and policies for monitoring and processing attendance records.